• The Best Western Travel Card ("Travel Card") is a stored value card and is fully transferable. Currency loaded Travel Cards can be used toward Best Western® branded hotel charges (any eligible service managed or operated by a Best Western branded hotel) and any applicable taxes. Travel Cards may not be used for third party services, with third party online travel agencies (i.e. Travelocity, Expedia, Orbitz, etc.), or at third party concessions located at Best Western branded hotels. Unit Travel Cards hold units that can be used toward room purchases plus related room taxes, occupancy taxes, and breakfast (breakfast only applicable to Hotels in Europe) at Best Western branded hotels (excludes incidentals, gratuities, VAT, GST and other taxes which may apply). Units apply to double occupancy (single occupancy unit levels available in Europe). Additional per (adult) person charge is 1 unit.
• Currency loaded Travel Cards can be purchased at participating Best Western hotels worldwide, online at travelcard.bestwestern.com, with participating travel professionals, and through Customer Service or various retailers. Unit Travel Cards can be purchased through authorized travel professionals only.
• Plastic Travel Cards purchased via travelcard.bestwestern.com can be reloaded directly via the Travel Card website, by calling Customer Service (see contact information below) or at participating Best Western branded hotels worldwide (excluding Europe). A plastic card, virtual (email or print out) certificate, or voucher must be presented upon check-in. Travel Cards purchased through other distribution channels can only be reloaded by the issuing office. Virtual Travel Cards bought via travelcard.bestwestern.com are not reloadable.
• Travel Cards can be issued in the form of a plastic card or a virtual card (email or print out). Virtual Cards purchased via travelcard.bestwestern.com are available in any denomination between USD/EUR $25 and EUR/USD $500 and their equivalence in other currencies. If a purchaser uses a credit card (American Express, MasterCard, etc.) to purchase a Travel Card(s) in a currency other than USD, such currency must be converted to USD and may be subject to a conversion fee*. The purchaser is responsible for providing an accurate e-mail address. Delivery of a virtual Travel Card to an incorrect but deliverable e-mail address or a non-existent e-mail address as provided by the purchaser is the responsibility of the purchaser. Virtual Travel Cards can be redeemed on the next business day of Travel Card purchase based on the time zone linked to your country of residence. Plastic Travel Cards ordered via travelcard.bestwestern.com or through Travel Card Customer Service, are available between USD/EUR $25 and USD/EUR $1,000 or their equivalent in other currencies. The purchaser is responsible for providing an accurate mailing address. Delivery of a plastic Travel Card to an incorrect but deliverable address or a non-existent address as provided by the purchaser is the responsibility of the purchaser.
• Unit Cards: Are stored value cards that holds units good for room nights and applicable room tax. Advance reservations are required for Unit Travel Cards (rooms subject to availability). Advance reservations are not required for currency loaded Travel Cards. Call Customer Service or visit travelcard.bestwestern.com to check Travel Card procedures and find out how many units are needed to stay at your hotel(s) of choice. You may call Travel Card Reservations, 800-WESTERN or a local reservations office to make your reservation. If a Travel Card is purchased or reloaded through a Travel Agent, reservations should be made exclusively by this Travel Agent or by the consumer contacting Best Western directly.
• At time of check-in, guests must present their Travel Card and a personal credit card or other form of payment guarantee.
• The value available on the Travel Card will be reduced by the total charges/units. It is the responsibility of the cardholder to keep track of the value of their Travel Card. Card balances can be tracked online at travelcard.bestwestern.com. The balance may also be checked by calling Customer Service.
• Travel Cards are not replaceable if lost, stolen or destroyed. Travel Cards are not exchangeable for cash in part or other substitutions and no change will be given.
• Fees for international credit card transactions may appear depending on services provided by purchaser's local bank. **
• Best Western reserves the right to request a form of security deposit in advance for expenses not covered by the Travel Card. Travel Cards cannot be used as a form of advance deposit or guarantee for room reservations.
• Travel Cards carry no expiration date except, in limited circumstances, Travel Cards provided as Promotional awards.
  • 1-877-CARD-2TVL (227-3288) within the U.S., Canada, Mexico and the Caribbean
  • 1 800 232885 within Australia or 0800 237 893 within New Zealand
  • ++ 800 22 73 28 85 within Europe and most other countries, or call your local Best Western reservations office

Travel Cards ordered worldwide (except for Europe) are issued in the State of Arizona, USA. Travel Cards ordered in Europe are issued from within Europe. The laws of the State of Arizona, USA, govern all terms and conditions of Travel Cards issued in Arizona, USA. The laws of Switzerland shall govern all terms and conditions for Travel Cards issued from within Europe. Terms are void where prohibited by law. Each Best Western® branded hotel is independently owned and operated. Best Western and the Best Western marks are service marks or registered service marks of Best Western International, Inc. ©2010 Best Western International, Inc. All rights reserved.

*Fee(s) subject to prevailing conversion rates. Please check with your credit card provider for more information.
**Please consult your credit card provider for specific details regarding applicable International fees.